Services

Led by Nicole, we ensure your practice meets the highest clinical and regulatory standards.

• Cross infection control systems and audits 
• CQC compliance and inspection preparation 
• Clinical governance support 
• Embedding and maintaining core values within the team 
• Compliance checks and process improvements

Led by Joanne, focusing on improving profitability and financial control.

• Cash flow management and forecasting 
• KPI tracking and performance analysis 
• Profitability improvement strategies 
• Fee structuring and revenue optimisation 
• Business growth planning

Streamlining your day-to-day running for efficiency and consistency.

• Workflow and process optimisation 
• Practice systems setup and refinement 
• Diary management and appointment optimisation 
• Standard operating procedures (SOPs) 
• Reducing inefficiencies and improving team productivity

Improving patient experience while increasing treatment uptake.

• Treatment coordination systems 
• Case acceptance strategies 
• Patient journey mapping and improvements 
• Communication frameworks for teams 
• Front desk and conversion support

Helping your team perform at a higher level with confidence.

• One-to-one staff training 
• Upskilling existing team members 
• Support with onboarding new staff 
• Integration of new systems into daily routines 
• Accountability and performance support

Helping you find and successfully integrate the right people.

• Guidance on recruiting the right roles 
• Support during onboarding 
• Structuring roles and responsibilities 
• Ensuring smooth team integration 

Please note: We do not provide ongoing HR services.

Providing clarity, accuracy, and confidence in your financial systems.

• Management of PAYE using Xero 
• Detailed checking and reconciliation of all laboratory fees 
• Identifying discrepancies and reducing unnecessary costs 
• Implementation of clear, structured systems for associate pay 
• Implementation of accurate hygiene pay systems 
• Ongoing financial visibility to support better decision-making
• Invoices

Creating smarter, more controlled systems to manage stock and reduce unnecessary expenditure.

• Implementation of structured stock control systems 
• Streamlined ordering processes tailored to your practice 
• Supplier review and cost comparison to ensure best value 
• Reducing waste, duplication, and over-ordering 
• Monitoring stock usage to improve efficiency and predict demand 
• Maintaining optimal stock levels without tying up excess cash